Welcome to Kota Handicrafts. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, services, and blog content. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using our website.

1. About Kota Handicrafts

Kota Handicrafts is an online store specializing in authentic women’s traditional clothing, handcrafted apparel, ethnic wear, sarees, dupattas, suits, and other handcrafted fashion products. We also publish educational blog articles related to Indian handicrafts, traditional textiles, fashion trends, styling tips, and cultural heritage.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
The information you provide during registration or checkout is accurate and complete.
You will use the website only for lawful purposes.

3. Products

We strive to display our products as accurately as possible. However:

Product colors may vary depending on your device’s display settings.
Since many of our products are handcrafted, slight variations in color, weave, embroidery, texture, or design are natural and should not be considered defects.
Product availability is subject to stock.

4. Pricing

All prices are displayed in Indian Rupees (INR) unless otherwise specified.
Prices may change without prior notice.
Taxes, shipping charges, and applicable fees will be calculated during checkout where applicable.

5. Orders

We reserve the right to:

Accept or reject any order.
Cancel orders due to pricing errors, stock unavailability, payment issues, or suspected fraudulent activity.
Limit quantities purchased by an individual customer.

If an order is cancelled after payment, the applicable refund will be processed according to our Refund Policy.

6. Payment

We accept secure online payments through trusted payment gateways.

By placing an order, you agree that:

The payment details provided are valid.
You are authorized to use the selected payment method.

Kota Handicrafts does not store your complete payment card information.

7. Shipping & Delivery

We aim to dispatch orders within the estimated timelines displayed on the website.

Delivery times may vary due to:

Courier delays
Weather conditions
Public holidays
Natural disasters
Remote delivery locations

Estimated delivery dates are not guaranteed.

8. Returns & Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy.

Customers are encouraged to read the policy before making a purchase.

9. User Accounts

If you create an account, you are responsible for:

Maintaining the confidentiality of your login credentials.
All activities conducted under your account.
Informing us immediately of any unauthorized access.

We reserve the right to suspend or terminate accounts involved in fraudulent or abusive activities.

10. Intellectual Property

All content available on this website, including but not limited to:

Logos
Images
Product photographs
Graphics
Blog articles
Product descriptions
Videos
Website design
Text
Icons

is the intellectual property of Kota Handicrafts or its content providers and is protected under applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, or republished without prior written permission.

11. Blog Content

Our blog is intended for informational and educational purposes only.

While we strive to provide accurate and updated information regarding handicrafts, traditional clothing, fashion, styling, and textile heritage, we do not guarantee that all information is complete, current, or error-free.

Readers should use their own judgment before relying on any information published on the blog.

12. User Conduct

You agree not to:

Violate any applicable laws.
Upload malicious software or harmful code.
Attempt unauthorized access to our systems.
Interfere with website functionality.
Post offensive, abusive, defamatory, or illegal content.
Misuse our content for commercial purposes without permission.

13. Third-Party Links

Our website or blog may contain links to third-party websites for informational purposes.

We are not responsible for:

Third-party content
Privacy practices
Products or services
Website availability

Accessing external websites is at your own risk.

14. Disclaimer

The website, products, and blog content are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Kota Handicrafts disclaims all warranties, whether express or implied, including but not limited to:

Merchantability
Fitness for a particular purpose
Accuracy
Non-infringement

We do not guarantee uninterrupted or error-free operation of the website.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Kota Handicrafts shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Website use
Product use
Delivery delays
Technical interruptions
Loss of data
Business interruption

Our total liability shall not exceed the amount paid for the purchased product giving rise to the claim.

16. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice.

The updated version will be published on this page with the revised “Last Updated” date.

Continued use of the website after changes constitutes acceptance of the revised Terms.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts where Kota Handicrafts operates.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website.

Thank you for choosing Kota Handicrafts. We appreciate your trust and support for authentic Indian handicrafts and traditional women’s fashion.